Will I receive refunds for return shipping costs? Will I receive refunds for delivery costs? Should I keep all the accessories in case of a return? Warranty can be processed without returns in certain cases, at the discretion of RAVPower SN or visible proof depicting the defect are required
Yes, but not for refurbished or used items For quality-related issues, please see below. For purchases not made directly through RAVPower’ online stores, please contact retailers for refunds. It is not possible to process a request for a refund for non-quality issues outside of this 30-day window. Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. Return from overseas - we shipped it there Return from overseas - customer taken it there Take responsibility for the returns with a prepaid shipping label onlyģ0 days (from the date the RMA was created) Upon receipt of the return package (if the customer returns the product to our warehouse) RMA Authorization (customer needs to contact us for an RMA number)
